Refund policy
Refund & Return Policy
We want you to have a positive shopping experience. If you are not completely satisfied with your purchase, we are here to help.
Return Period
You may request a return within 14 days of receiving your order.
To be eligible for a return, the item must:
- Be unused and in its original condition
- Be returned with the original packaging
- Include all original accessories and components
Items that are used, damaged, modified, or not returned in their original condition may not be eligible for a refund.
Return Request
To request a return, please contact our customer support team before sending your item back.
Email: ulavehrs559@outlook.com
Please include your order number and a brief explanation of your return request.
Our customer support team will provide further instructions after reviewing your request.
Refund Process
Once your returned item has been received and inspected, we will notify you regarding the approval status.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note that original shipping costs are non-refundable unless required by applicable law.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
We will review your request and provide an appropriate solution.